Freelance in automation & productivity — Lyon, France

I build solutions
that optimize your processes.

Builder-optimizer: I ship, I optimize, I move on. Documented, scalable solutions, integrated with your existing tools — no hidden costs.

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About

Portrait of Edgar Renoud, freelance process automation specialist based in Lyon, France

Expert in productivity and automation, IT project manager, passionate about reindustrialization and locally-made goods.

An autonomous process beats a manual one. Automations built to last, not to tick a box.

Autonomous, but not a lone wolf: everything is explained clearly, so it benefits everyone. Direct, no unnecessary jargon.

Depending on the need: no-code (n8n, Zapier) or custom development (Python, APIs), always designed to fit into what already exists: CRM, ERP, databases, business processes.

Selected projects

001

Leading international banking connectivity

Agicap SWIFT Host-to-Host 2023-2026
  • Led international banking connections (SWIFT, Host-to-Host) for strategic beta clients
  • Built and managed a dedicated team for complex banking connections
  • Developed pipeline tracking and international banking mapping tools
  • Built an internal knowledge base to standardize processes
  • Close collaboration with the Product team on the SWIFT/H2H roadmap
002

Building the CS Tech team & international rollout

Agicap EBICS Onboarding 2021-2023
  • Built the Customer Success Tech team at Agicap from scratch
  • Recruitment, technical training, and upskilling of team members
  • Set up technical onboarding and pre-onboarding processes
  • Rolled out the CS Tech model across all group countries (France, Germany, Spain, Italy...)
  • Owned EBICS banking connections and configuration oversight
003

Click & collect solution for 200 restaurants

Pulp Operations Project management 2020-2021
  • Rolled out a click & collect solution to 200 partner restaurants
  • Structured CSM processes and managed key accounts
  • Coordinated with external providers and internal teams
  • Set up billing software and customer relationship management
  • Level 1 and 2 customer support, operational incident resolution
004

Adapting business software for European subsidiaries

mc2i Multilingual Compliance 2021
  • Adapted business software for European subsidiaries (France, Germany, Netherlands)
  • Analyzed local functional needs and drafted technical specifications
  • Multilingual project management in coordination with development teams
  • Ensured legal and regulatory compliance specific to each country
  • Interface between local business teams and central technical teams

Skills

Automation

  • n8n
  • Zapier
  • Python
  • Excel / VBA
  • Airtable
  • Agentic AI

Banking connectivity

  • SWIFT
  • EBICS
  • Host-to-Host
  • Banking APIs

Management & Operations

  • Project management
  • Technical onboarding
  • Continuous improvement
  • Key account management
  • Customer support
  • Billing

Integration

  • CRM
  • ERP
  • Databases
  • Business processes
  • Legal compliance

Methodology

  • Builder-optimizer
  • Instinct + data
  • Flexible framework
  • Extra mile
  • Documentation

Languages

  • French (native)
  • English (professional)
  • German (basic)
  • Italian (beginner)

Professional experience

2023 — 2026

Global Banking Connectivity Manager

Agicap

Led international banking connections (SWIFT, Host-to-Host). Built a dedicated team, supported strategic beta clients, developed pipeline tracking tools, and built an internal knowledge base.

2021 — 2023

Customer Success Tech

Agicap

Built the CS Tech team, set up technical onboarding processes, rolled out the model across all group countries. Owned EBICS banking connections.

2021

Consultant

mc2i

Adapted business software for European subsidiaries (France, Germany, Netherlands). Multilingual project management, technical specifications, local legal compliance.

2020 — 2021

Operations Manager

Pulp

Structured CSM processes, rolled out a click & collect solution to 200 restaurants, managed key accounts, customer support and billing.

2019

Business Analyst Retail / Product Merchandiser

CHANEL

Performance analysis of collections and stores, optimization of the France store network's stock, operational support for 16 stores.

2018

Assistant Merchandising

HEINEKEN France

Built analysis tools for about 100 sales reps, oversaw the 2018 Merchandising Book, launched 4 product innovations.

Side projects

005

La Souris

macOS App AI 2026
  • AI pointer companion for macOS. Circle what matters, it handles the rest.
  • Local OCR via Apple Intelligence — nothing is captured continuously.
  • 8 understood intents: events, emails, summaries, definitions, directions, rewrites, step-by-step guidance.
  • BYOK or included key. Anthropic, OpenAI, Gemini, Mistral.
006

Bivouak

Hiking Map IGN 2026
  • Born from a passion for hiking and the need to plan treks faster — no more hours juggling 10 maps and sites to find the best spots.
  • Faced with the regulatory maze that makes it unclear what's allowed or not (bivouac, huts, protected areas), Bivouak centralizes everything in one click.
  • Huts, water points, regulations, bivouac spots — all on one interactive map.
  • 3 route variants per stage, anti-backtracking, multi-source search.

Journal

Read the journal →

Education

2019 — 2020

Specialized Master's in Entrepreneurship & Innovation Management

emlyon business school

Professional thesis on French reindustrialization and locally-made goods. Long-term entrepreneurial vision: acquire or launch an industrial company.

2015 — 2019

Global BBA Management

emlyon business school

Comprehensive management program with an exchange semester at the University of Mannheim (Germany) in Business Administration.

2012 — 2015

Baccalauréat, Science track (SVT)

Lycée Lalande, Bourg-en-Bresse

High Honors

Let's work together

A process to
optimize? Let's talk.

Freelance in automation and productivity. 30 minutes is enough to discuss your needs and explore ways to improve. Free initial audit included.

Write to me → LinkedIn